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Terms and Conditions

I. General provisions

  1. The present Terms of service (hereinafter: “Terms”) define the rules of use of the website prembox.com (hereinafter: “Website“) by persons visiting the Website and using the services offered through the Website (hereinafter: „Users.”)
  2. The Service Provider uses the Website to provide the Users with the services (hereinafter: „Services”) of downloading files from the supported Web hosting services (hereinafter : “Filehosts”)
  3. The Service Provider shall ensure that by accepting the provisions of the present Terms, Users acknowledge that the files downloaded from the Website as a result of a Service may, in particular cases, constitute the object of exclusive rights of third parties, especially the copyrights, trademarks, industrial design rights and the rights of publicity. When downloading such materials, Users shall declare that they are entitled to access these files and absolve the Service Provider from any legal liability.
  4. The Services are provided at a charge according to the provisions stipulated in these Terms.

II. Website operation principles

  1. The access to the general part of the Website is given to all the Users of the Internet who shall not have to accomplish any formalities or register.
  2. The Service Provider reserves the right to limit any selected content of the Website to registered and paying Users of the Website.
  3. In order to use the Service, the User shall submit a correct link to a file available on a Supported Web hosting service, which is covered by the Service at the download time.
  4. User can have only one registered account in Website. Posessing more can effect in blocking access to the Website or deleting all accounts.
  5. User can gain bonus points, which can be exchanged to traffic. Points are added when reffered Users buy traffic packets, but under condition that they are using different IP address.
  6. In order to use the Website, the User has to meet the following minimum technical requirements:
    • use one of Internet Browsers: Mozilla Firefox 4+, Internet Explorer 7+, Opera 10+, Google Chrome, Safari 5+;
    • turning on JavaScript in browser settings;
    • turning on cookies in browser settings.
  7. The Service Provider shall not be liable for any technical problems or limitations in the capacity of the hardware used by the User which do not allow for the use of the Website and of the services provided therein.
  8. Detailed description of particular functions, which may be not understood by some, is present in FAQ: read.

III. Access to the Website

  1. The use of basic services of the Website requires the User to register on the Website by entering an e-mail address and a password.
  2. Service of premium access to the Website is concluded at the time of payment or entering received SMS code.
  3. In certain situations, final activation of an account requires the User to click on the activation link received by e-mail after the registration.
  4. The Service Provider shall preserve the right to put any limits on the access to particular Filehosts without giving a reason, removing them or adding new ones.
  5. Premium access is extended from the day of purchase, by adding number of days from package description. Through such a time, there is a valid contract for the provision of services by the Service Provider to the User, if he didn't used up bught traffic earlier. This contract is not automatically extended by the Service Provider.
  6. Standard traffic (not HappyHour) shown for every package, applies traffic available when downloading from Filehosts charging 100% traffic.

IV. Service charges

  1. In order to use a premium account, the User shall make a payment using available methods, according to a price list displayed on page http://prembox.com/offer.html or use a free acces code received from the Website. All prices include tax.
  2. Available payment methods: bank transfer, SMS or possibly additional methods offered by Service payment providers.
  3. Website is not using any of subscription or automatic payments.
  4. Price list constitutes an appendix to the Terms. Changes in price list not constitute a change of the Terms.
  5. In certain time periods, there can be applied double traffic promo. Then every User, after recharging his account will get double traffic for this recharge action. Promo is activie only in specified time periods, which will proclaim the relevant information in the news on the site. The promotion is valid only packages of specific size (detailed info in news for every promo). Every user can use this promo only once during one promotion. From the specific device (or IP address) double traffic can be applied only once during one promotion.

V. Terms and conditions of using a Service

  1. Using a service requires the User to have at least temporary access to the Internet through a workstation and meeting the current performance standards.
  2. The User shall oblige not to use the Application so as to provide and transfer illegal contents, in particular the contents that infringe the legal provisions on copyrights or which distribution violates the general legal provisions. While providing a Service, the Service Provider:
    • shall not initiate data transfers,
    • shall not select the receivers of data transfers,
    • shall not select nor modify the information included in the data transfer,
    • shall not have insight into the transferred data.
  3. The User shall oblige not to use the Website to act, directly or indirectly, to the detriment of third parties or so as to disturb the realisation of a Service. In response to damaging activity or other breaches of the provisions of the present Terms, the Service Provider is entitled to take any available measures without a notice, including blocking access to Service, deleting user account or a claim for indemnity or a suspension of realisation of the Service with no recourse for reimbursement of the amount paid for the Service.
  4. Particularly, it is forbidden to use any software generating requests to servers and broad types of actions, which may be considered as attack of denial of service type.

VI. Limitation of liability

  1. The Service Provider shall not be liable for:
    • any costs incurred by the User by way of ordering a Service in defiance of information included on the Websites of the particular Filehosts or of the provisions of the present Terms;
    • any damages caused by improper use of the Website by the User;
    • any problems in functioning of the Web hosting services, which occurred as a result of events which could not have been anticipated by the Service Provider with due diligence, or which could not have been prevented by the Service Provider, in particular in case of problems in the functioning of the Filehosts resulting from the quality of the services provided by a GSM network operator or from the events of force majeure;
    • any interruptions in access to the Filehosts which are unavailable for technical reasons (e.g. maintenance, checks, hardware exchange);
    • any data loss caused by a hardware or system damage, a change of mobile phone or other circumstances independent of the Service Provider;
    • any acts of sending text messages from User’s mobile phone device by unauthorised persons;
    • any costs resulting from User’s possible efforts at reordering a Service that constitutes the object of the complaint procedure;
    • the use of a Service by unauthorised persons (including the minors.)
  2. The overall liability of the Service Provider to a User (claimed on the basis of any legal title) is limited to the charges that had been effectively paid by the User while using the Website.

VII. Complaint procedure

  1. Complaints related to Service operation, are processed by the Service Provider within 14 working days from the date of their delivery. Complaints shall be addressed in a written form at the following e-mail address: .
  2. Complaints related to payments, are processed by payment operator. Information about the complaints procedure can be found on the operator's website.
  3. Complaints for Cashbill: http://reklamacje.cashbill.eu/
  4. In the event of a complaint the choice belongs to the User request. User can request a replacement as traffic or terminate contract.
  5. If the submitted claim is correct, the Service Provider shall inform the User on the results of the claiming procedure by e-mail or by post address indicated by the User in the complaint notification form.
  6. If the Service Provider doesn't accept User's complaint and User disagree with this decision, User may ask for mediation or settlement to the Permanent Arbitration Court of the Consumer, acting with due Regional Inspectorate of Trade Inspection.

VIII. Contract termination

  1. User may unilaterally terminate the contract at any time, by sending from e-mail address given to the Website, the message containing his will to terminate the contract with the Service Provider or filled resignation form, available here.
  2. Contract termination implies deletion of User account and all related data. Traffic left on account is not refundable in any form.
  3. User may resign from the contract within 14 days from the purchase date or until the time he downloads more than free traffic for testing (600 MB). After downloading more, the contract shall be deemed to be properly executed.
  4. In case of termination of this contract, we turn to you all received and not used payment (according to the point above), immediately and in any event no later than 14 days from the date in which we are informed about your decision to exercise the right to withdraw from this contract. Reimbursement payments will be done using the same payment method that you used for in the original transaction, unless expressly agreed otherwise; in each case you will not incur any fees in connection with this action.
  5. The Service Provider reserves the right to terminate the contract with User, including deleting all of User's data, in case when the User hasn't been using or logging in to the Service for at least 3 months after expiring of premium access to User account.
  6. Contract termination does not affect in any way the rights acquired Users.

IX. Privacy policy

  1. For the purposes of the provision of services within the Website, Service Provider processes the following data members: login, password, IP address. User can entrust the Service Provider for processing the optional data (e-mail address).
  2. The overriding principle of Privacy Policy is not to disclose to any third party Users data in any form.
  3. User may at any time request the Service Provider to add, amend or delete their data processed by the Website, subject to data processing for which the Service Provider remain eligible under the relevant legislation. User request to delete obligatory data, such as login or password is tantamount to a request to remove User account.
  4. For information about privacy policies, changes or updates to previously transmitted data, User can contact the Service Provider via e-mail: .

X. Final provisions

  1. The Service Provider preserves the right to modify the Terms, or any other terms and conditions of service providing and of the functioning of the Web hosting services, at any time. Changes to the Terms come into force within 30 days of notice.
  2. Changes to the Terms are preceded by notification to the Users via given e-mail address.
  3. Changes to the Terms shall in no way prejudice the rights acquired Users using the Service before the date of the changes.
  4. In case of changes in the Rules Users have the right within 14 days of receipt of notice to terminate the agreement upon 30 days notice, notifying the Service Provider about his resignation.
  5. The moment a Service is ordered through the Website, the User shall consent to receiving commercial information on the products offered by the Service Provider or on the trade sales proportions mounted by the Service Provider or with their participation, on the e-mail address given by User.
  6. The Users of the Service shall be entirely liable for and shall absolve the Service Provider from any possible liability to third parties for any damages resulting from improper (or noncompliant with the present Terms) use of the Filehosts or breaches of the law in force, including legal provisions on copyrights or property rights of third parties.
  7. Any disputes relating to the use of Services available on the Filehosts shall be subject to the jurisdiction of the common courts competent for the seat of the Service Provider.

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